Please email billing@redcross.org. The Red Cross can assist you or your company in the facilitation of the purchase of an AED. The download feature is available on the Red Cross eBook app available on IOS or Google Play. The Red Cross Store, currently, only allows three purchase order document's to be submitted at a time through the Red Cross Store Purchase Order Form. First Aid/CPR/AED: The course prepares you to respond in a cardiac, breathing, or first aid emergency. If at any time while taking the online class and you receive a time out warning, just click "OK" and continue the class. Call 9-1-1, send someone to get the AED, begin CPR, and continue CPR until medical professionals arrive. Postal Service Parcel Post, Shipments should arrive within 3-15 business days, depending on your location. If you're having trouble signing up, please contact Use Coupon Code TRAINING0723 at checkout! Whether it's in-person, online only or through blended learning, there are many different ways to take CPR classes. Purchase orders are also accepted for organizations, once they are approved. The American Red Cross offers BLS training for individuals and teams, and courses that are held entirely in person, or through our blended Simulation Learning experience, which combines online classwork with in-person skills sessions. Select states require the charging of sales tax on courses or services - whether they are online courses, in classroom or online + classroom courses or services such as Class Posting Service or Aquatic Examiner Service. In the subject line type: ACH Request. Multiyear lifeguard certifications that include CPR require a CPR certification each year. An estimated shipping and sales tax cost will appear. Once certified, an instructor must become affiliated with or become a Licensed Training Provider with a signed agreement to teach, to report Red Cross courses taught and to issues certificates. Instructor candidates must successfully complete the online introduction course prior to attending the in-person portion of the course. The contact information provided on the Red Cross Store Purchase Order Form, The Billing Contact, Shipping Contact and Red Cross Store Login Email, will receive notification from staff with a Red Cross order number once the order has formally been placed. NOTE: Customers may use a generic accounts payable (AP) email address for invoice deliver but the billing contact should be a person's name with a unique email address. Be sure to provide an address for the documents to be sent upon completion (physical or email). This will speed up review and processing of the request. The customer must first complete the Red Cross Store Purchase Order Form. Yes. NOTE: The invoicing calendar is updated regularly for both the Red Cross Store and Red Cross training courses. Online-only classes are self-paced, so you can complete the course all at onceor on your schedule. However, local or state regulating agencies may have different age requirements to be able to babysit. QR (Quick Response) Code is a special type of barcode that provides information when scanned by a smartphone. 10% OFF on ALL Training Supplies! If the customer would like to set up ACH for payment, inquiries should be sent to billing@redcross.orgwith a subject line that includes: ACH Request. You will need to provide the name of the billing contact on file or supply other information about the account to validate the requested change. Provides entry-level participants the knowledge and skills to prevent recognize and respond to aquatic emergencies and to provide care for breathing and cardiac emergencies injuries and sudden illnesses until EMS personnel take over. To redeem a promo code, click on the "Have a coupon code?" English NOTE: The warranty period noted above only applies to the AED trainer unit only. Use Coupon Code SHELF0723 at checkout! Yes, please call Billing Support at (888) 284-0607 and we will be happy to assist. Each digital certificate has its own unique ID and QR code, making it easy to confirm that digital certificate is valid and authentic. The customer should have their customer number found on prior invoices starting with PR and Organization ID. Tracking information is only available for orders shipped via FedEx. Please email Billing Support at billing@redcross.org and attach the documents that need to be completed. Red Cross Store staff will receive an image of the supplied documents and process it upon receipt. Every Red Cross Store order sent to a customer comes with a packing slip. Fill in all applicable fields completely and accurately. eBook title availability will be for the life of the edition. Once the Purchase Order request has been submitted our team will evaluate the request and ensure the provided Tax Exemption ID is accurate prior to processing the Purchase Order. . Click "Go To Checkout" to confirm your items. Blended learning is a convenient option for those who want to learn valuable, life-saving information on their own scheduleand from the comfort of their own home. Customers may be required to confirm the lot number on the back of the manikins in order to return or exchange defective devices. Unfortunately, you cannot print your eBook. Blended learning CPR classes combine online learning with a classroom skills session. The American Red Cross digital certificate is a first of its kind, online certificate that gives you anytime, anywhere access to your certification. Please turn it on so that you can experience the full capabilities of this site. Red Cross Customer Service can be reached at 1-833-733-7763 or email request to support@redcrosstraining.org. American Red Cross CPR classes are designed for the way you live, and learn. support@redcrosstraining.org The customer should call Billing Support at (888) 284-0607. All Expedited shipping orders need to be placed on site by 1:30PM EST for same day shipping. Flexible. If the code is valid, the discount will display on the page confirming application. Available hours of operation are Monday through Friday 8:30AM to 9:00PM Eastern. Your tax exemption status must not be expired. According to the American Heart Association, children as young as nine-years-old can learn and retain CPR training. If a product is out of stock and the Red Cross Store is accepting back orders on that particular product, customers will be allowed to place the product in the store cart. Shop Now >. Employers can provide the 6-character Certificate ID https://www.redcross.org/take-a-class/digital-certificate or scan with their Andriod or iPhone. NOTE: Please include any additional documentation such as an amended Purchase Order. The Red Cross Store has various replacement and refill packs available. The customer should print out the order confirmation or affix the confirmation number to the return packing slip. Use Coupon Code TRAINING0723 at checkout! On your inquiry, include either the Org Id or Customer Number that is on your invoice. The customer must include the Red Cross Store Login Email that was established. You can speak to a representative who can talk about your training options by calling 1-800-567-1487 M-F 9:00am - 6:00pm ET or visit us at: https://www.redcross.org/take-a-class/train-my-employees. CPR certificates must be dated within the last year; A lifeguard will be terminated from lifeguard . Most organizations that teach CPR also recommend refreshing the training every two years to keep skills sharp, learn about any changes in methodology, and to help strengthen muscle memory. or call Billing Support at (888) 284-0607. Through our Aquatic Instructor Training program, you can help recreational swimmers meet their goals, refine their skills and stay safe in, on, and around water. Red Cross Store payments should be mailed to: Customers should include the remittance slip from the bottom of their invoice and/or list the invoice number(s) on the check. Training Services maintains two different teams of customer service agents. However, if a student can understand the information and pass the written and skills testing, then he or she should be issued a certification card regardless of his or her age. EMS professional or a healthcare provider, CPR classes are the foundation of workplace safety training, giving immediate responders a mastery of lifesaving techniques and the confidence to act when moments matter, be the cardiac emergency be at home, at school or in their community. For example, depending on their scope of practice, they may demonstrate the primary assessment and CPR skill on a safe elevated surface that is firm, flat and stable which would be used in the scope of their care, such as a hospital bed or stretcher,or they may demonstrate these skills the ground. Chicago, IL 60673-1256. This age was selected as most states require children to be 11 before they can be left alone for short periods without adult supervision. Visit the Red Cross Store RMA (Return Merchandise Authorization) website, https://www.redcross.org/take-a-class/storereturns. Whether you require certification, or you simply want to learn how to respond in the event of an emergency, our in-person, online, and best-in-class blended learning courses make it easy to . Proceeds from the sale of all products and services funds the lifesaving mission of the American Red Cross. Learn more. Monday-Friday 9:00am-6:00pm (ET). Your registration will be forwarded to our Supply Chain Management group. Shipments should arrive within 2-3 business days to most locations. All orders are processed once credit card authorization and verification have been obtained. Most agree that exposing children to CPR training a young age or around 9 or 10 years old is good exposure, but its important to keep refreshing those skills every two years. The Red Cross does not accept orders by fax. You never know when they might come across a terrible car accident or emergency that will put theirCPR skills to the test. After that, you can extend your certification and stay up to date on the latest techniques through abbreviated CPR and First Aid renewal classes. Customers must submit their requests through the Red Cross Store Purchase Order Form. The Red Cross Store does not charge the customer until the order has shipped. Upon submitting a request on the Red Cross Store Purchase Order Form, customers will be sent an email. If the customer's order includes both in-stock and back ordered items, the customer will be charged for the in-stock items first upon their fulfillment. The Pediatric Pocket Mask helps prevent the passage of fluids between the patient and rescue worker during CPR, We're unable to add this class to your cart. Shop Now >, FREE SHIPPING on ALL First Aid Supplies! Successfully complete the instructor course to earn certification. Class participants and employers can visit https://www.redcross.org/take-a-class/digital-certificate and enter the ID found on the digital certificate (or scan the QR code with a standard QR reader using a smart device) to access a copy of the valid certificate with student training information. (800) 733-2767 NOTE: If an order has been placed but has not yet shipped. Once you purchase, you can login to our eBook portal and access the eBook with the following devices: For our Red Cross eBooks App offered on IOS or Google Play, you can access with these devices: You can send an email to our technical support center with your name, the eBook title, the platform you are experiencing the issue (eReader, IOS app, Google Play app) and the issue you are having with the eBook. We invoice four times monthly. All FedEx ground orders need to be placed on site before 3:30PM EST for next day shipping. Affix the provided FedEx return label on the exterior of your box/package. NOTE: If the product was received damaged or defective, please contact the Red Cross Store. If your browser prompts you with a question about secure content, answer it in a way that allows you to see all material, In some cases, when launching the online class, two new browser windows will open: one is blank and must remain open while you complete the online class while the other will display the online class content. Please note that your training and product accounts are different, so be sure to include all customer numbers on your inquiry. The email will contain a reference case number. The minimum recommended age for certification is 13 years old. No matter which class you choose, you'll find an option designed for the way you live and learn. With options available on weekdays and weekends, plus online, instructor-led and blended learning course formats, you can get the CPR training you need on your schedule. NOTE: This information will ensure the Red Cross Store continues to have one account for the customer in our system. Offline reading options are offered when you download a full title and save to your library using our eBook apps offered on IOS or Google Play. After you have made any changes and updated the quantities as desired, click on "Continue Checkout" to enter your shipping and billing information. A $7.95 shipping and handling fee is charged for each printed certificate request, an expedited shipping option is also available for additional cost. If your instructor certification has already expired by more than 30 days past the expiration date, you can take an instructor class or you can take an abbreviated re-entry instructor class if the certification is expired no more thanp. The customer should have their order number ready prior to calling. If you have questions, please contact billing@redcross.org. The course length ranges from 2-5 hours. For orders placed via FedEx, you can track your order online at fedex.com/Tracking, with the tracking number provided on your shipping confirmation email. American Red Cross CPR training classes give you the information and the skills you need to help adults, children and infants during cardiac emergencies. A student can cancel their enrollment at any time before the class starts and get a full refund minus the Application Fee (this is different based on State regulations), no shows/no calls also get a full refund minus the Application fee. We strive to keep this information as current as possible, however we sometimes do not have a date from the manufacturer and cannot provide this information. Red Cross requires all suppliers and distributors to be contracted. You should use this Red Cross Tax Exempt ID on all orders placed on www.redcross.org. Regardless of which type of . 25688 Network Place The American Red Cross Store does not ship internationally. Lifeguarding-BL. 10% OFF on ALL Training Supplies! Ambulatory Review Certification Book Care Join ems safety and times we no, please remove the minimum age requirement is. American Heart Association (AHA) FAQ's You can request a copy by sending an email to billing@redcross.org. The Billing and Shipping contact supplied on the Red Cross Store Purchase Order Form will not be receive this automated shipment notification. American Red Cross AED training devices have a warranty depending upon the model purchased. Once an order has been submitted the Red Cross Store is unable to modify those orders. If you are using a purchase order, please fill out the Red Store Purchase Order Form www.redcross.org/store/purchase-order-form. Organizations like ours, The Response Institute, work actively to teach youths throughout Virginia and North Carolina CPR and other lifesaving skills. If you are using a credit card to make a purchase, enter the Red Cross Tax-exempt ID that was provided at checkout at www.redcross.org to properly process your purchase as tax-exempt. According to the American Red Cross, even if you can't pass the exam until you are 15, you can still undergo lifeguard training at 14 years of age. NOTE: Bundles and Kits are offered to Red Cross customers as a way to purchase multiple items together at once. Once you are on the online site, https://www.redcross.org/store, when you see an item you like, click on "Add to Cart" and continue shopping. Complete the bill-to/ship-to information. Please attempt to re-submit the form using a different browser (Firefox, Google Chrome, etc.).
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