Accurate Sewing Center. window.attachEvent('onload',load); Phone and email are the quickest and easiest ways to reach their customer service team. We appreciate the frustration experienced while waiting for the report to complete and apologize for any inconvenience. You can try any of the methods below to contact FitTrack Pro: Accurate health. will be in touch.Or Call 1-877-735-8600 and get immediate help to see if you have a case. Agent Available.Call Now! Copyright 2023 Francis Mailman Soumilas, P.C. Avoid common compliance pitfalls on your search for experienced, caring staff. Electronic Pre-Adverse and Adverse Action Letter distribution is free on other platforms. Thats why we can deliver things like a 90% first-time call resolution, and one of the most loyal customer communities in the industry. Our service teams? Please let us know how we can be of further assistance. Leveraging proprietary technology and superior service, over 16,000 global organizations trust us to mitigate risk, reduce cost, and deliver a positive candidate screening experience. Expert legal advice, private consultation, no obligation If you do have case, there is no out-of-pocket cost to you. }(document,'script','https://www.accurate.com/resources/hubsFront/embed_collection')); Tell us what you need. Mr. Mohamed was denied a job due to criminal records that were inaccurately reported on his background report by Hirease. Whats the Importance of Following Up in Customer Service? I was supposed to start a job over 2 months ago, and was waiting for the background check to come back. Once you submit this form a representative from the law firm of Francis Mailman Soumilas, P.C. They are also active on social media and interact with clients at conferences and seminars. To guarantee speed, accuracy and reliability in your customer service, let 3C Contact Services handle your customer relations. first of all, I was told that the background check only was going to go back 7 years. and at least 3 "entities" needed to be confirmed with my criminal records. The information being requested in this process will also assist us in ensuring your dispute is being connected with the correct background report as well as will be used in the processing and reinvestigating your disputed item(s). We sincerely understand the frustration with long turnaround times in these jurisdictions our candidates experience and do apologize for the inconveniences these delays may cause. This lends itself to faster turnaround times than other background service providers that offer additional features like physical examinations, which are more thorough and subsequently more time-consuming. While each of these are important on their own, theyre even more important when combined and used together to create the ideal customer service experience. 1930 North Poplar Street, Suite 20, Southern Pines, NC, 28387. Contact Customer Service 1-800-KRO-GERS (1-800-576-4377) Hours of Operation Mon - Fri, 7am - Midnight, EST Sat - Sun, 7am - 9:30pm, EST. As a consumer reporting agency, Accurate Background (Accurate) is required to comply with applicable laws when completing a consumer report (background check). BBB Business Profiles are provided solely to assist you in exercising your own best judgment. A background check was required and submitted by the company to Accurate Background and anxious to begin my new job and of course need my salary in order to pay for the essentials; food, gas, and lodging. On 10/27/2022 a request for a background check was submitted to Accurate. Accurate is committed to ensuring the most up to date information is included in every background check, including proper identification of our consumers. +1 (949) 609-2200 7515 Irvine Center Drive We offer proven background screening solutions for clients across many industries. AccurateNow is now a division of Accurate Background, although our research shows that many people who are looking for the company still search for "Accurate Now." Special Offer. If you're still having trouble, please consult your browser's help page, or choose a city and state/province from the type ahead dropdown choices. All rights reserved. We sincerely apologize for the frustration this has caused. By optimizing every facet of the client and candidate experience, we deliver the background checks youve always wanted. They've taken two, almost three weeks to get this background check done on me, and I was supposed to start Monday 6/5/23. For one, itll help increase customer satisfaction. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. International Association of Better Business Bureaus. Our approach to it never does. ** *****'s potential employer requested Accurate to perform a background check including a Federal Criminal search. its already been a month now waiting to start a job that is being held up by a background check. 1111 W 22nd St Ste 610 Illinois, Oak Brook 60523-1937 United States 1-800-999-1034. (844) 220-6741. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Please check your email communications to help you determine the correct service. These reports clock in at $59.95/report, and include a Global Watch Option to check for compliance with the USA Patriot Act, Office of Foreign Assets Control (OFAC) Act, and other international embargoed and sanctioned official US lists. Please click on the country abbreviation in the search box below to change to a different country location. accurate told me sorry it was a mistake, and this is my life and how I survive. 'tileSize': 'small', In theory, this helps them to hire the right people for the job. Do not include personally identifiable information, other than full name, confirmation number, and your contact telephone number, if sending via email. Then dont take a transactional approach to engaging them. AccurateNow is best suited to small and medium businesses with limited hiring needs that are better served by paying one-off fees than recurring monthly subscriptions. For people who arent tech savvy, customer service representatives are on standby to approve accounts, assist with set-up, and resolve issues that arise throughout the process. It includes every action that you take, and every resource you provide, to help ensure that customers' expectations are being met and that are enjoying a positive customer experience. User does not have to select a country if they click this link. You may have a case and may be able to sue in federal court if any of the following happened: Omar Mohamed v. Hirease Inc. S.D.OH. They sent me an email wanting me to confirm my full social security number on April 4th and I did and they assured my number would be purged from the system then on April 11th I received another email wanting me to contact them yet again and they asked me again to confirm my full social security number and when I asked the representative for his name or his identification number with his company he would not provide it then I asked to speak to a supervisor it took ************************************************************************************************************************************************ to give them my full social security number over the phone and on top of this that email they sent me I had to retrieve out of my spam folder they was not being very helpful at all they kept insisting that I give them my full social security number without giving me any of their credentials with that company and this background check was for *********'s purse which is a disaster relief program through the church that I am trying to do some missionary work basically offering my free services for rebuilding homes and buildings from tornado damage on my own time and I just am baffled at the amount of efficiency and lack of character and respect that that company has towards any clients or anybody receiving a background check through them very unprofessional very frustrating and very confusing I had to contact my representative at Samaritan's purse to try to resolve the issue because I am in need and feel that God has chosen me to do some missionary work and this is a huge stumbling block which could result in me not being able to help unfortunate human beings that are in desperate need of help. Submit your business details below. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. We try to offer some of the lowest insurance rates possible. 'lazyloader':{ As a consumer reporting agency, Accurate Background (Accurate) is required to comply with applicable laws when completing a consumer report (background check). (888) 316-2110. Click to reveal BBB is here to help. AccurateAccel emails also come from customer_service@accurate.com. Once approved, three pricing packages are available: In addition to the set-up and report fees, additional charges may be incurred if access to third-party databases is required. AccurateAce provides an Order Number on your background check report that is 8 digits and starts with "1" (Example: 11051090). Pricing varies based on trip mileage, item size and weight, and the city of the item delivery. So it's been almost 3 weeks later and the company accurate was the 3rd party doing the background check, so I'm waiting to start a job to pay my bills rent phone etc. See details. then they email me saying I had to dispute their error. All reports are accurate and compliant with the Fair Credit Reporting Act (FCRA) and statutory regulations for different states. Due to these obligations, we are unable to process your request to remove your personal data. I was supposed to get hired for a ************************ in ******, ******. Our highly trained Customer Service representatives will be happy to assist you 24/7. This is unacceptable, I've had other jobs requiring background checks that took no more than 48hrs to complete. Giving customers accurate service will encourage them to come back time and time again, since they know they wont be underserved at your company. In 2014, Accurate Background acquired Hirease and formed AccurateNow. Your ability to do that is one of the critical customer service skills. If errors on your AccurateNow Background Check have cost you a job, you may have a case. Please provide the following information with your dispute. AccurateAccel emails also come from customer_service@accurate.com. Contact us at 866-693-1764 or contactus@accuratenow.com Powered by Accurate Background. Please check your email for communications that come from an email address ending with @accuratenow.com., 2023 Accurate Background. By providing accurate customer services, your clients will grow to trust your brandand the trust of consumers is invaluable. You are correct, that statement was a mistake on our part. I contacted Accurate Background on March 17, 2023, and they explained to me that they needed "more time". No problem. I have spent hours in the Comcasts store and with customer service, customer assurance and with data assurance. Please take a moment to watch these videos which cover a variety of topics. Well show you how it can happen. window._ufHubConfig.push({ BBB Business Profiles may not be reproduced for sales or promotional purposes. +1 (949) 609-2200 When you make customers wait in a queue or to receive a response to their e-mail, theyll likely become fed up with customer service agents before they even speak to them, making them that much more difficult to serve. By harnessing Azure OpenAI Service on your data, you can harvest valuable customer insights, monetize access to data, and gain deep industry and competitor insights. They haven't responded to my requests to speed up the process, and I won't be able to start the job. Your IP: This time can and does change randomly, even now while waiting on one county. My Reference # is *********: I recently relocated and applied for a new job. (844) 220-6741 Transparency? I finally picked it up on 10/4/13 and now the machine is no longer operating at all! Need high-volume background checks? 1600 Market Street Suite 2510 Philadelphia, PA, 19103, Toll Free: 877-735-8600 Local: (215)735-8600 Fax: (215) 940-8000. Pricing is based on the number of background checks ordered and businesses are only required to pay in accordance with usage. 312-300-5996 TEXT US. Confirm the credentials and professional background candidates provide. This field is for validation purposes and should be left unchanged. We know how frustrating it is when your rights under the Fair Credit Reporting Act get violated. The Difference Between a Call Center & an Engagement Center, Benefits of Outsourcing Appointment Scheduling Services, Inquiry Handling Services: The Secret to Great Customer Experience, The Impact of an Effective Answering Service on Your Small Businesss Bottom Line. I have been almost 2 months without a job now after buying a new home and moving out of state. About AccurateNow. This website is using a security service to protect itself from online attacks. Accurate Background. Accurate recently submitted my background check to Tesla which is completely different from the ones submitted to ********** Solutions and Amazon in 2021 and 2022.In the 2022 background checks, I, ********************* did not have any criminal history or alias names reported.In the 2023 background check, Accurate reported that I, *********************, have a criminal record of federal convictions from 2008 with an 8 1/2 year sentence of someone with the alias name ****************************** .I therefore received an notification adverse condition of employment from Accurate. Making sure that all team members are able to communicate effectively and work together to provide an efficient, precise experience for customers is extremely important when trying to inspire trust in customers. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. The platform offers multiple plan add-on options for additional pricing, including education verification, employment . When you're trusted by customers, they won't second-guess you and they'll be much more likely to refer friends and family. Discover the strongest and deepest commitment to compliance in the business.
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